Most Common Questions
Using a standard envelope you can post your disc(s) back to the following address:
or you you can try to send up to 2 discs in the same CinemaParadiso.co.uk mailer.
However, if you wish for the mailer to be sent to you, you can request it here
To retrieve your forgotten password go to lost password page and enter email address you have registered with CinemaParadiso.co.uk The password will then be sent to your email address.
NOTE: If you are not receiving emails from us, please check spam folder in your email client and add our domain (@CinemaParadiso.co.uk) to your safe senders list.
If a disc does not arrive either from you to us or from us to you within 4 days from posting it is probably delayed in the Royal Mail. Please report it to us via Report a Problem page.