Most Common Questions
To report problems with discs, please click here
We offer some 3D and 4K Ultra HD Blu-ray discs for rental. Even though we have listed all the titles that have been released on our website, the button to Add a title to the list will only appear next to the title we can offer for rental. Please log in and go to this page to find out what is available. https://www.cinemaparadiso.co.uk/catalog/FilmExplorer.aspx
Please note: 4K Ultra HD titles are not available while your subscription is on the Free Trial offer.
Simply yes. You can create up to 5 lists, allocate number of discs to be sent and switch dispatch between them at any time. Here is the video on how it works. https://www.cinemaparadiso.co.uk/help/61/?open=true
Using a standard envelope you can post your disc(s) back to the following address:
Inwood Business Centre
or you you can try to send up to 2 discs in the same CinemaParadiso.co.uk mailer.
However, if you wish for the mailer to be sent to you, you can request it here
To retrieve your forgotten password go to lost password page and enter email address you have registered with CinemaParadiso.co.uk The password will then be sent to your email address.
NOTE: If you are not receiving emails from us, please check spam folder in your email client and add our domain (@CinemaParadiso.co.uk) to your safe senders list.
If a disc does not arrive either from you to us or from us to you within 4 days from posting it is probably delayed in the Royal Mail. Please report it to us via Report a Problem page.