Privacy policy


By accessing this site, you agree that you have read and understood the (Cinema Paradiso, we, our, us, etc.) privacy statement (Statement) which describes how we use your personal information, and what options you have to update or request the deletion or correction of information submitted to us via (Site). If you do not agree with the Terms and Conditions of this Statement, please do not use the Site.

Please read the following policy so you understand how we use the personal information we ask you to submit. We may change this policy from time to time as we expand our services, so please refer back to it periodically.

Your privacy is very important and we recognise that it is your right to control your personal information. Cinema Paradiso know that providing personal information is an act of trust and we take that trust seriously. Unless you give us specific consent to act otherwise, the following policies will govern how we handle the personal information that you provide us with.

This Privacy Policy sets out:

Collection and use of information

During your Sign-Up we take the following information:

First Name, Last Name, Email Address, Date of Birth, Mailing Address, Phone Number and Credit/Debit Card details.

The name, email, your postal address and phone number are taken to verify your identity, make payments and send you the DVD(s). Occasionally, we may send our subscribers special offers and promotional information via the e-mail provided. Should you wish not to receive such information please let us know. We use your telephone number only if there is an order related issue and never for the purposes of marketing. The date of Birth is taken to verify that you are 18 years of age (People under 18 cannot sign up to Cinema Paradiso services). The credit/debit  card details are taken to verify your identity and collect payments for the services provided.

Storage of information

All information you provide to us is stored on secure servers that are protected in secure facilities including firewall protection. Your password is encrypted and only you have access to it. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. Your credit/debit card details are held on our secure servers and if you have subscribed via WorldPay, your credit card details are taken by Worldpay and are held on their secure servers to make payments.

Sharing and disclosure of information

Cinema Paradiso is committed to protecting your personal information. We will not disclose your personally identifiable information to third parties without your consent except where: Cinema Paradiso is required by law to disclose information to third parties; and the service is necessary for the performance of our operations i.e. mail delivery, hosting services, and payment of your account. Linked websites are not under the control of Cinema Paradiso and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website we advise you to examine their Terms and Conditions of use.

Promotional Offers

Sometimes we send offers to selected groups of customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please contact us.

Security and prevention against loss, misuse of information

Cinema Paradiso has implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorized access or improper use. Your credit/debit card details and password are encrypted and then stored on a database which makes it even better then just having SSL encryption in place. We will continue to enhance our security procedures as new technology becomes available. While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Your Cinema Paradiso account information is password-protected for your privacy and security. You can play an important role in keeping your personal information secure by maintaining the confidentiality of your password used on the Cinema Paradiso website. We recommend that you change your password from time to time for additional security. When using our website, you are automatically logged out after 20 minutes of inactivity on any page. Please advise us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security. Access authorisation is granted to key Cinema Paradiso staff only. Backups are run to prevent loss of information, and our Internet servers are housed in secure facilities.

Your ability to edit your account information

You can access your account from every page on the site to update and correct the personal details that we gathered when you subscribed. You must be logged in to access this information. All information is password-protected so no one can access the information but you. If you decide to cancel your Cinema Paradiso Membership, your account will be deactivated immediately. However we are required to retain your information for accounting and taxation purposes.

Changes to this Privacy Policy

From time to time, Cinema Paradiso will review and may edit this policy in accordance with potential changes to our business structure and as required by law. Cinema Paradiso reserves the right to change its Privacy Policy at any time. We will notify you of updates by email and by posting a prominent announcement on our pages.

Contact details

If you have questions or concerns regarding this Privacy Policy, please contact us by visiting and choose option Privacy Policy or write to us our mailing address with attention to Privacy Officer.

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