"Northpole", the magical home to Santa and Mrs. Claus, has grown into a huge city powered by the magic of holiday happiness around the world. Yet as people everywhere get too busy to enjoy festive time together, the city is in trouble. Who can help save the cherished traditions of Christmas? One young boy, Kevin, might have a chance if he can convince his protective mum, Chelsea, to rediscover the magic of the season. With a little added help from Kevin's charming teacher Ryan, a mysterious elf-like girl Clementine (Madison) and a gospel singer named Josephine, Kevin is determined to bring his mum in on the fun and prove that one small voice can change the hearts of many.