'The Spa' is no ordinary health club. Staffed by an array of improbable, intimidating and entertaining characters, it's an experience not to be missed. In charge of the daily routine is manageress Alison Crabbe (Rebecca Front), a formidable woman who barely attempts to conceal her dislike for her team - or indeed, The Spa's customers. Alison has a vision for The Spa - a vision that she feels would be much easier to achieve were it not for the irritating presence of unfit pensioners, scatty receptionists and new age therapists. In reality, it's Alison herself who's the main barrier to The Spa's success, but somehow she manages to get away with it. Probably thanks to the rest of her staff being either equally incompetent or too wrapped up in their own worlds to notice.